About Us

“By putting pets emotional and physical needs first I believe the grooming process can become a positive and pleasant experience. I am committed to taking the time necessary to perform the highest quality service rather than focusing on maximizing the number of grooming appointments. My dedication to the safe and humane treatment of animals, emphasizing the ‘gentle touch’ methodology and positive reinforcement, has proven to be successful. Through patience and kindness, I have been able to rehabilitate many dogs and cats with mental scars from abusive grooming experiences elsewhere. Each animal is unique and deserves to the very best of care. My professional and personal life is centered on these principles.”

Rachel Winstead, Owner & Groomer
Hairy Situations Dog Grooming
703-518-3030

Washingtonian Top Pet Pick

Hairy Situations named Washingtonian’s Top Pet Pick for second year in a row.

About Rachel

Over the last 20 years, Rachel has gained the knowledge and skills needed to achieve the highest level of excellence. What distinguishes Rachel from other professional groomers is that she has developed a reputation for gentleness, integrity and 100% dedication to her clients and their pets. Rachel has expertise in hand Scissoring and specializes in pets with special needs and sensitive pets. Rachel resides in Alexandria, Virginia with her rescued Pit Bulls, Boy and Harvey.

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Grooming Packages

Our philosophy, Gentle Touch, is much more than just our mission statement; it’s our way of life. We focus on the well-being of your pets as our number one priority and make sure that each pet has a pleasant and positive experience. By booking wider appointment slots, we allow the time necessary to perform each part of the salon service in phases. This eliminates the “rush,” minimizes stress, and most importantly, allows your dog to feel calm and refreshed upon departure of our salon.

To accommodate your dog’s special needs, we offer two different all-inclusive packages. This ensures that your dog leaves our salon looking and feeling great!

We have two basic grooming packages that work as a foundation for your grooming service.

1. Bath & Neaten (Face, feet, & tail)
  • Pre-Groom: thorough brush out of coat and trimming of unnecessary hair
  • Deep Cleansing Bath: two deep cleansing baths with premium shampoo and deep conditioners
  • Aqua Massage: deep tissue Hydro-surge bath
  • Anal Gland Expression
  • Dry and Hand-Fluff
  • Ear Cleanse: thorough cleaning of ear canal and hair removal (if applicable)
  • Nail trim
  • Face, Feet & Tail neatened
2. Full Groom(All over trim/haircut)
  • Pre-Groom: thorough brush out of coat and trimming of unnecessary hair
  • Deep Cleansing Bath: two deep cleansing baths with premium shampoo and deep conditioners
  • Aqua Massage: deep tissue Hydro-surge bath
  • Anal Gland Expression
  • Dry and Hand-Fluff
  • Ear Cleanse: thorough cleaning of ear canal and hair removal (if applicable)
  • Nail trim
  • Hair Cut: breed specific haircut or style based on owners specifications

Additional Services

A’La Carte, by appointment
  • Nail Trimming
  • Pads Shaved
  • Nail Filing
  • Nail Painting
  • Anal Gland Expression
  • Teeth Brushing
  • Ear Cleaning
  • Eye trimming

Appointments & Policies

In order to provide our clients with quality service, we schedule appointments based on your pet’s breed, size, coat condition, temperament, and individual needs.

At your appointment, you will have a consultation with your groomer regarding your style request and any additional information regarding your pet that will help ensure it's experience with us is pleasurable.

ALL SERVICES ARE BY APPOINTMENT ONLY - YOU MAY NOT DROP OFF YOUR PET BEFOREHAND

It is important that you arrive at your scheduled appointment time, so that our team can provide the necessary time for each individual pet.  We are a hair salon, not a boarding or daycare facility, so we kindly ask that you not drop off your dog earlier or later than the appointment time that was arranged. Please keep in mind, our groomers are paid on commission.  If you cannot make a scheduled appointment, please be kind and give us a call so that your appointment slot can be rescheduled.

No Show Fee: There will be a $35 No-Show fee if you do not show up for your appointment.

Cancellation Fee: There will be a $35 Cancellation Fee if you do not cancel your appointment 24 hours before your scheduled appointment.

Late Fee: We charge a $1 per minute fee if you do not pick up your dog by the close of business hours.

Contact Us

703-518-3030

1561 Potomac Greens Dr., Alexandria, Virginia 22314

Join our team! View Employment opportunities >

Need Help ? Write Us.


Groomer Position

We are currently looking for a very experienced groomer that is knowledgeable of most breed specific haircuts and who is gentle with the dogs. The right candidate for this position will understand and exhibit professionalism, from coming to work on time every day, keeping your personal life out while you are at work, to building a relationship with your clients and working well with other staff members.

What we require:

We are seeking an individual who wants a long term position with our company. Please email resume to info@hairysituationsgrooming.com.

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